Refund policy

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original condition with tags attached. To start a return, email orders@shopoffszn.com with your order number. Once we receive and inspect the item, we’ll refund your original payment method within 5–10 business days. Return shipping is the customer’s responsibility unless the item arrived damaged or incorrect. Final sale items can’t be returned.